TAKE OUR Online Privacy Survey

Consumer Action invites you to take this short online survey to help us understand consumer experiences and knowledge about online privacy. 

No personally identifiable information about you or your computer will be collected during this survey.
Click here to take the survey.
Tell your friends: We invite you to forward the survey to as many of your own contacts as you wish.
If the link above doesn’t work for you, copy and paste this URL link into your browser’s address field:
http://www.surveymonkey.com/s/online_privacy

The survey will close on June 30, 2010 at midnight.

FED PUBLISHES final CARD Act rules on fees

The Federal Reserve Board on Tuesday approved a final rule to protect credit card users from unreasonable late payment and other penalty fees and to require credit card issuers to reconsider interest rate increases imposed since the beginning of last year.

Improve Your Credit -  Put Bad Credit Behind You (2010)

An easy-to-read brochure that explains why having good credit is important, your rights if your credit application is rejected, how to check your credit report, how to dispute mistakes on your credit report and how to begin to rebuild good credit.

Micro Business (2010)

Micro businesses are very small companies run by their owners with few employees. They are often home-based, with annual sales under $250,000 and few assets, but they can qualify for loans to help them grow into large regional, national or franchise businesses.

‘LIKE’ PRIVACY? How to set your Facebook preferences

Facebook unveiled new privacy settings for its users, including a new interface and streamlined options. It’s far easier to keep information private, though most sharing on the site is still done by default.

CREDIT CARD TRAINING: Updated to include CARD Act changes

Most people use credit cards—but do they know the terms of the agreement they have with their card issuer? This brochure is designed to help readers understand the different types of cards available; sort through offers to choose the card that’s right for them; understand credit card terms and conditions, and avoid fees and penalty rates.

Banking Basics (2010)

A brochure that provides a simple introduction to the main services offered by banks and credit unions, including checking accounts, savings accounts, certificates of deposit and debit cards. It also covers opening an account and resolving problems.

Teens & Money (2010)

This 24-page booklet is designed primarily for parents but may also be useful for older teens. It covers many topics, including working, budgeting, figuring out if a purchase is a "need" or a "want," banking, writing checks, savings, credit cards, credit reports, driving and cell phones. The booklet contains illustrations and examples of a weekly spending evaluation, a paycheck stub, how comparison shopping can save money and how to write a check. It also contains a list of helpful web sites for parents and kids.

Good Credit (2010)

A fact sheet that explains what credit history is, what a credit report is, how to get your credit report, how to establish good credit and where to complain if you have a problem.

Families and Credit Cards - Training Guide

This Training Guide is designed to help you help parents provide their children with a better understanding of how to use credit wisely and steer clear of credit trouble.

Families and Credit Cards - Powerpoint Presentation

This 22 slide presentation will help trainers with access to PowerPoint projectors when they hold a training on the Families and Credit Cards project. You can download the Power Point slides from the Download field below.

Credit Cards - What You Need To Know - Powerpoint Presentation

This 64-slide presentation will help trainers with access to PowerPoint projectors when they hold a training on the credit card project. You can download the Power Point slides from the Download field below.

Credit Cards - What You Need To Know - Training Guide

This 36-page training guide contains step-by-step guidance to conducting a two hour training, classroom activities and take-home worksheets. Each order for the Training Manual (see above) will be accompanied with a copy of the Training Guide. You may make as many copies of the Training Guide as you wish.

Personal Bankruptcy (2010)

Bankruptcy laws were passed in order to give people a fresh start, and to give debt-burdened consumers an organized, systematic way of paying back creditors. This publication outlines new rules for filing personal bankruptcy that became effective in October 2005.

Credit Cards - What You Need To Know - Training Manual

This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit.

Families and Credit Cards

This educational brochure is designed for parents who are weighing the merits of giving their children credit cards. The topics covered include youth and credit cards, adding cardholders to your account, secondary cardholder policies, payment options for kids while they're traveling and helping young people understand the importance of good credit.

HEALTH CARE LAW: Provisions taking effect soon

The new health insurance law will eventually ensure that 32 million uninsured people have access to insurance. These are some of the benefits that take effect within six months.

2010 Spring Issue: Travel Insurance Issue

Consumer Action devotes this issue of Consumer Action News to helping consumers avoid the "gotchas" when buying travel insurance. Learn the right questions to ask and the resources to use to compare travel insurance options that will provide you with financial protection when you travel.

Credit Cards - What You Need To Know

Most people use credit cards—but do they know the terms of the agreement they have with their card issuer? This brochure is designed to help readers understand the different types of cards available; sort through offers to choose the card that's right for them; understand credit card terms and conditions, and avoid fees and penalty rates.

Internet Safety - Training Slides

The Internet Safety Powerpoint training file is available for download in the "Download File" section.